Every Triungulo Lab item is covered by 2 years of warranty. If you are not satisfied with your Triungulo Lab purchase, you can return the articles within 14 days of receipt to return or exchange them. In order to be replaced, your items must be unused, in the same condition that you received them and returned in their original packaging with all the contents. If so, we will refund your money for the item, not including postal charges.
If the product returned is not in fully re-saleable condition, we do reserve the right to refuse a refund on the item, or deduct up to 35% of the original selling price from the refund amount. This does not affect your statutory rights.
Customers are responsible for paying return shipping costs.
Refunds are allowed within 14 days from the date of payment. We only replace items if they are defective or damaged because of our error. If the goods get damaged because of your misuse we can only offer you a repair work at minimum cost.
Please, remember that we are a small company and we try to do our best all the time but everything can happens in electronics. So, we invite you to write us to show eventual problems first. To complete your return, we require a receipt or proof of purchase. Once you receive our returns authorization, pack the items as in the e-mail instructions and send them to the address given.
For any questions about your Triungulo Lab products, please don't hesitate to contact us at: firstname.lastname@example.org